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The Westin Cozumel

4.5 star property
Beachfront resort with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for The Westin Cozumel

On the beach, scuba diving, snorkeling
Daily buffet breakfast (USD 20 per person)
Lobby
Outdoor treatment areas, sauna, steam room, body treatments, body wraps
2 restaurants, breakfast, lunch served; local and international cuisine
The Westin Cozumel, near Punta Langosta Pier, offers families beach access for scuba diving and snorkeling. Enjoy drinks at the poolside bar with ocean views or let kids play in the garden playground. Guests praise the attentive staff and two local cuisine restaurants.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Spa
The current price is AED 702
AED 879 total
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 1 King Bed, Non Smoking, Balcony

8.4 out of 10
Very good
(28 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Non Smoking, Balcony

Classic Room, 2 Queen Beds, Non Smoking, Balcony | 1 bedroom, premium bedding, in-room safe, desk

Classic Room, 2 Queen Beds, Non Smoking, Balcony

9.0 out of 10
Wonderful
(30 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Non Smoking, Ocean View

Classic Room, 1 King Bed, Non Smoking, Ocean View | 1 bedroom, premium bedding, in-room safe, desk

Classic Room, 1 King Bed, Non Smoking, Ocean View

8.0 out of 10
Very good
(30 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking, Ocean View

8.4 out of 10
Very good
(6 reviews)

Highlights

Deck/patio
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Non Smoking, Ocean View

Junior Suite, 2 Queen Beds, Non Smoking, Ocean View | 1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Deck/patio
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom, Non Smoking, Ocean View

LED TV, iPod dock

Junior Suite, 1 Bedroom, Non Smoking, Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Deck/patio
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
Separate bedroom
  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Suite, 1 Bedroom, Non Smoking, Ocean View | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Deck/patio
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
Separate bedroom
  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking

LED TV, iPod dock

Presidential Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
Separate bedroom
  • 122 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, Oceanfront

Studio Suite, 1 King Bed, Non Smoking, Oceanfront | 1 bedroom, premium bedding, in-room safe, desk

Studio Suite, 1 King Bed, Non Smoking, Oceanfront

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
Separate bedroom
  • 82 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, Oceanfront

Studio Suite, 1 King Bed, Non Smoking, Oceanfront | 1 bedroom, premium bedding, in-room safe, desk

Studio Suite, 1 King Bed, Non Smoking, Oceanfront

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
Separate bedroom
  • 105 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Carretera Costera Norte Km. 4.8, Cozumel, QROO

What's nearby

  • Cozumel Museum - 22 min drive - 5.7 km
  • Cozumel Maritime Terminal - 24 min drive - 6.1 km
  • San Miguel Church - 25 min drive - 6.8 km
  • Benito Juarez Park - 25 min drive - 6.8 km
  • Punta Langosta Pier - 26 min drive - 7.4 km

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • ‪Guido's - ‬6 min drive
  • ‪Melia Cozumel All Inclusive Golf & Beach Resort - ‬9 min walk
  • ‪El Cozumeleño Beach Resort - ‬6 min walk
  • ‪La Monina Restaurante & Beach Club - ‬4 min drive
  • ‪Hemingway Lounge Rest. & Bar - ‬5 min drive

About this property

The Westin Cozumel

Luxury family-friendly resort near Punta Langosta Pier
Located close to San Miguel Church and Benito Juarez Park, The Westin Cozumel provides a poolside bar, a grocery/convenience store, and a terrace. With a beachfront location, scuba diving, and snorkeling, this resort is the perfect place to soak up some sun. Treat yourself to a body treatment, a massage, or a manicure/pedicure at Zazil, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and babysitting (surcharge)
  • Massage treatment rooms, multilingual staff, and an elevator
  • Guest reviews give top marks for the beach locale, helpful staff, and first-rate property condition
Room features
All 152 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like free WiFi and air conditioning. Guest reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Recycling, free infant beds, and coffee/tea makers

All inclusive details

All-inclusive room rates at The Westin Cozumel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

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  • Spa
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8.6 out of 10, Excellent, 1,045 reviews
The price is AED 684
AED 859 total
includes taxes & fees
1 Dec - 2 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cuzamil
  • El Cielo
  • Las Gaviotas
  • Snack

Things to do

  • 24-hour gym
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible bathtub
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways (43 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per night
  • Destination fee: USD 4 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Westin Cozumel Resort
Westin Cozumel
The Westin Cozumel Resort
The Westin Cozumel Cozumel
The Westin Cozumel Resort Cozumel

Frequently asked questions

Does The Westin Cozumel have a pool?

Yes, this property has an outdoor pool.

Is The Westin Cozumel pet-friendly?

Yes, this resort allows cats and dogs (limit 2 total) with a maximum weight of up to 33 lbs per pet. There's a fee of USD 50 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Westin Cozumel?

Self parking is free at this property.

What time is check-in at The Westin Cozumel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Westin Cozumel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at The Westin Cozumel?

Some rate plans available at this resort are all-inclusive.

Where is The Westin Cozumel located?

Nestled on the beach, this Zona Hotelera Norte resort is within 6 mi (10 km) of Benito Juarez Park, Punta Langosta Pier, and San Miguel Church. Stingray Beach and Chankanaab National Park are also within 9 mi (15 km).

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Reviews

The Westin Cozumel Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Location

8.6

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 480 out of 808 reviews
Rating 8 - Good. 168 out of 808 reviews
Rating 6 - Okay. 80 out of 808 reviews
Rating 4 - Poor. 37 out of 808 reviews
Rating 2 - Terrible. 43 out of 808 reviews

Reviews

10/10 Excellent

Esther

Excelente
Stayed 7 nights in Oct 2025

10/10 Excellent

Jorge Lopez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice environment, nice bed and comfortable. Close to everything
Stayed 4 nights in Sep 2025

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
The place is very clean, the food is excellent, the staff is very nice, the beach is beautiful, if you ever vist Cozumel this is the place to stay!
Stayed 3 nights in Jun 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach area is great. Lots of fish to see. Rooms are comfortable and the all inclusive was great.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is our favorite place to stay in Cozumel. The beds are super comfy, the place is very clean and the staff is friendly and very accommodating. If you go to the restaurant by the water, ask for Margarita. She’s the best!!!!
They surprised us on our last day. We celebrated our 40th anniversary.
Stayed 6 nights in Jul 2025

10/10 Excellent

Weston Floyd

Liked: Cleanliness, staff & service, property conditions & facilities
The staff make the Westin an amazing place to stay! We have stayed at the Westin Cozumel
Stayed 10 nights in Apr 2025

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Westin is amazing. Every room has amazing ocean views and the snorkeling is wonderful.,
Stayed 6 nights in Apr 2025

10/10 Excellent

Blanca

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 5 nights in Jun 2025

10/10 Excellent

Jacqueline michele

Liked: Cleanliness, staff & service
We love the Westin Cozumel. We go every year and absolutely enjoy it every single time. Thanks for always treating us like family.
Stayed 7 nights in Apr 2025

10/10 Excellent

Sandra Rae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area for families

10/10 Excellent

Callan

Liked: Cleanliness, staff & service, property conditions & facilities
The Westins breakfast buffet was great and had a wide variety of hot and cold selections including an omelette bar, continental type selections, and most other common breakfast selections as well as a few types local culinary specialties
Stayed 5 nights in Apr 2025

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Staff and property was amazing. Had to leave the property next door due to bugs , no AC and no hot water so after being very flustered the Westin made our last day of vacation worth the trip. Spoke with another couple that left Secrets . Westin will definitely be our place in Cozmel from now on ! Do yourself a favor and stay here !
Stayed 1 night in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
This was an excellent hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, great location and amenities
Stayed 1 night in Jan 2025

10/10 Excellent

Jamerson Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay but the dinner options weren't significant. Food was just okay.
Stayed 5 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Love the room with amazing views!
Stayed 7 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
A very nice first stay at this hotel. Out third trip overall to Cozumel. We took the all inclusive option because we knew we’d be eating the majority of our meals at the hotel. Three good options for food, our favorite being Cuzamil restaurant. The lava cake dessert is amazing. Good lagoon and great snorkeling at this resort. Taxis were always accessible and waiting out front when we wanted to go and shop in town. Our servers Alex and Efren were amazing and made this such a great stay. I do note the musty smell in the lobby a bit, due to the humidity One suggestion I would have is the hotel needs maybe 10 more umbrellas outside for patrons. There were around 10 or so but the property needs 20. All in all a great stay though
Stayed 6 nights in Jul 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service
Great time quiet and relaxing
Stayed 4 nights in Nov 2024

10/10 Excellent

Azraa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!!

This was a great day. I will definitely be back to revisit. Look forward to next year staying at this hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin was an absolute dream vacation. The staff are wonderful and helpful. The food is amazing. The beach is gorgeous, while it is small it has the best snorkeling.
Stayed 6 nights in Nov 2024

2/10 Terrible

Fengyuan

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst Westin I have stayed. Not worth the money at all, shouldn’t be a four star hotel. Lights broken, dirty bedsheet, AC not functioning properly(cannot adjust the temperature, either freezing cold, or turn it off), took forever for the staff to come fix all the issues, plenty of empty rooms still refuse to change a room for me. I stayed two nights, the light bulb got replaced on the second day, AC problem was not fixed at all.
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and beautiful well kept property
Stayed 1 night in May 2024

10/10 Excellent

Loren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was beyond amazing, and I could not give them a rating higher than five stars or I would!! Everyone was extremely helpful and yet not intrusive. Treated us like kings!
Stayed 1 night in Jan 2025

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Great snorkling in front. Food was very good and incorporated local flavors. The only downside was figuring out how the all inclusive meals worked. It wasn't until the last night that we were told dinner alternated resteraunts.
Stayed 7 nights in Jan 2025

6/10 Okay

Radmila

Liked: Cleanliness
Family Trip to The Westin Cozumel – Disappointing Experience We stayed at The Westin Cozumel for a 7-day family trip centered around a destination wedding, and unfortunately, the experience fell far below expectations. For 5 out of the 7 days, there was only cold water in the showers, which made basic comfort a challenge. The food selection was extremely limited, and the customer service from staff was consistently poor. Despite being a group of 6–8 people, we were not allowed to sit together for meals—whether it was breakfast, lunch, or dinner—as the staff refused to accommodate us by moving tables. This lack of flexibility and hospitality was very frustrating, especially given the reason for our trip. Additionally, the hotel offered no entertainment whatsoever—not even background music by the pool—making the atmosphere feel dull and uninviting. Overall, we were very disappointed with our stay. If you're considering The Westin Cozumel, we strongly recommend looking elsewhere. Avoid at all costs.
Stayed 7 nights in Aug 2025