"It was a very bad experience to start with staff was rude, food wasn't upto the mark, heaters weren't on all time, n major turn off was that we were standing out in snow n no 1 was opening door around 12 am ."

"I had a wonderful time staying at Heevan Retreat, Gulmarg. This was my first independent trip and by god's grace everything went so well! I loved the hospitality of the people of Kashmir, Gulmarg. The people are very courteous and caring. We got right guidance and not at any point we felt cheated or taken advantage of! It was a marvellous stay and everyone is recommended to visit and stay and Heevan!"

"The stay was good. But had issues with electricity all the time which seems to be a common problem across entire Srinagar "

"Memorable Stay . Hotel with unique magical character . Excellent Service , awesome food & very helpful staff . "