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Hotel Ojo de Agua

3.0 star property
Beach hotel with a 24-hour front desk and an outdoor pool

Choose dates to view prices

Photo gallery for Hotel Ojo de Agua

On the beach
Lobby sitting area
Outdoor pool, sun loungers
Superior Room, Sea View | Beach/ocean view
Sundeck
This oceanfront retreat in Puerto Morelos offers complete relaxation. Enjoy the outdoor pool, book a spa massage, or explore the garden. Free in-room WiFi keeps you connected, and the multilingual staff is always ready to assist.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • Housekeeping
  • 24/7 front desk
The current price is AED 232
AED 294 total
includes taxes & fees
3 Nov - 4 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Standard Room | In-room safe, desk, free WiFi

Standard Room

7.6 out of 10
Good
(19 reviews)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
Wardrobe or closet
In-room safe
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, free WiFi

Standard Room, 2 Double Beds

7.2 out of 10
Good
(54 reviews)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
Wardrobe or closet
In-room safe
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Sea View

Superior Room, Sea View | Beach/ocean view

Superior Room, Sea View

7.0 out of 10
Good
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
Wardrobe or closet
In-room safe
  • 14 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | In-room safe, desk, free WiFi

Family Room

7.8 out of 10
Good
(39 reviews)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
Wardrobe or closet
In-room safe
  • 21 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Standard Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
Wardrobe or closet
In-room safe
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Map
0, Cda. Ejército Mexicano Mz 2 Lt 16 SM2, Manzana 2, Lote 16, SM2 Joaquín Zetina G, Puerto Morelos, QROO, 77580

What's nearby

  • Ojo de Agua Beach - 2 min walk - 0.2 km
  • Puerto Morelos Town Square - 6 min walk - 0.6 km
  • Puerto Morelos Artists’ Cooperative - 6 min walk - 0.6 km
  • Puerto Morelos Beach - 7 min drive - 3.6 km
  • Crococun Zoo - 14 min drive - 7.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪Ojo de Agua - ‬2 min walk
  • ‪La Sirena Restaurant, Lounge and Sports Bar - ‬6 min walk
  • ‪Local Coffee + Shop - ‬4 min walk
  • ‪Merkadito Del Mar - ‬5 min walk
  • ‪Peninsula - ‬5 min walk

About this property

Hotel Ojo de Agua

Hotel near Puerto Morelos Town Square
Located close to Puerto Morelos Beach, Hotel Ojo de Agua provides a terrace, a garden, and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool along with sun loungers
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage
  • Multilingual staff, tour/ticket assistance, and smoke-free premises
  • A 24-hour front desk and a reception hall
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All guestrooms at Hotel Ojo de Agua feature comforts such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and safes. Guest reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and daily housekeeping

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  • Pool
  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: MXN 220 for adults and MXN 150 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 67.88 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 220 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 800 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 1 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Ojo Agua Beach Front Hotel Puerto Morelos
Ojo Agua Beach Front Hotel
Ojo Agua Beach Front Puerto Morelos
Ojo Agua Beach Front
Hotel Ojo de Agua Hotel
Collection O Hotel Ojo de Agua
Hotel Ojo de Agua Puerto Morelos
Hotel Ojo de Agua Hotel Puerto Morelos

Frequently asked questions

Does Hotel Ojo de Agua have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Ojo de Agua?

As of 2 November 2025, prices found for a 1-night stay for 2 adults at Hotel Ojo de Agua on 3 November 2025 start from $76.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Ojo de Agua pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Ojo de Agua?

This property doesn't offer parking.

What time is check-in at Hotel Ojo de Agua?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Ojo de Agua?

Check-out is at noon.

Does Hotel Ojo de Agua provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 800 per vehicle applies.

Where is Hotel Ojo de Agua located?

Nestled on the beach, this Puerto Morelos hotel is within a 10-minute walk of Ojo de Agua Beach and Puerto Morelos Town Square. Arrecife de Puerto Morelos National Park and Puerto Morelos Artists’ Cooperative are also within 10 minutes.

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Reviews

Hotel Ojo de Agua Reviews

7.4

Good

7.6

Cleanliness

7.0

Amenities

8.0

Staff & service

7.2

Eco-friendliness

6.6

Property conditions & facilities
Rating 10 - Excellent. 364 out of 1000 reviews
Rating 8 - Good. 281 out of 1000 reviews
Rating 6 - Okay. 150 out of 1000 reviews
Rating 4 - Poor. 101 out of 1000 reviews
Rating 2 - Terrible. 104 out of 1000 reviews

Reviews

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service
Spent 2 weeks it was great nice and quiet.
Stayed 14 nights in Sep 2025

6/10 Okay

Carol

Liked: Cleanliness, staff & service
The view from my room was stunning. I looked towards the pool, palm trees, and the ocean. It was very relaxing place to stay
Stayed 14 nights in Sep 2025

8/10 Good

Andres

nice place for the price
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proper installations, right in front of the beach. Fair enough for the price.
Stayed 2 nights in Jun 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
i will visit again soon! truly enjoyed my stay with you!
Stayed 6 nights in Jul 2025

10/10 Excellent

Wendy Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
The whole travel experience was great, from weather to the Beach, Restaurants etc,
Stayed 10 nights in Mar 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i love coming to Ojo de Agua. staff are very friendly and helpful. only problem was that the safe was inoperable. i was informed they are planning getting the lock fixed.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good but the washrooms could be better, staff was very friendly and nice
Stayed 6 nights in Jun 2025

10/10 Excellent

Lauro

Liked: Cleanliness, amenities, property conditions & facilities
Just a few steps from the beach, affordable prices
Stayed 2 nights in May 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very nice my biggest complaint was it was a good little distance to get a coffee as there wasn’t any in lobby the beach was beautiful we went there because the seaweed was awful I’m plays in playa de Carmen we liked it so much we’re headed there again today
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
On the beach, beautiful scenery, clean and friendly
Stayed 26 nights in Feb 2025

8/10 Good

Donnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful
Stayed 14 nights in May 2025

4/10 Poor

Juan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

noisy

alot of noice
Stayed 3 nights in Jul 2025

10/10 Excellent

christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thankyou for a wonderful holiday
Stayed 13 nights in Mar 2025

10/10 Excellent

Gentian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, stuff, everything
Stayed 7 nights in Dec 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a good place to stay at puerto morelos and it right in front of the beach
Stayed 8 nights in Sep 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service
Disliked: Amenities
Great location. Basic room with easy access to beach and restaurants. Oceanside which is always a plus. Beds comfortable. Very basic but clean.
Stayed 1 night in Mar 2025

2/10 Terrible

corinne

Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t go. Worst hotel of our trip.

Moldy. Bathroom water smelled. Furniture was dilapidated.
Stayed 1 night in Jun 2025

6/10 Okay

Peggy

Liked: Amenities
Disliked: Property conditions & facilities
Property needs updated badly. Electrical outlets did not work in bathroom. Very convenient to restaurants & down town area. Property directly on beach which we loved. Beach area beautiful.
Stayed 7 nights in Apr 2025

2/10 Terrible

Mianca

Disliked: Cleanliness, amenities, property conditions & facilities
There was black mold in the ac unit as well as under the bathroom sink. I woke up sick the very next day. There was only a sheet on the bed, no blanket. The water was luke warm at best. It was lazily kept.
Stayed 2 nights in Jul 2025

6/10 Okay

John

Liked: Staff & service
Disliked: Property conditions & facilities
The location is great staff friendly. Clean for the most part. The hotel is just a little outdated.
Stayed 1 night in Jan 2025

6/10 Okay

Robin

Disliked: Amenities
Staff is friendly and helpful! Room is very clean. Close to the beach and walking distance to restaurants and music along the street.
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Great people
Stayed 2 nights in Dec 2024

6/10 Okay

Peter

Disliked: Amenities
Location is great . Room is dated but all you really need if you are that type of person. Lobby staff was all great. Fernando is great. But the dude who works at the beach ruined a good few days of the trip on his own lol.
Stayed 7 nights in Jan 2025

10/10 Excellent

Corina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Oct 2024