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Heartland City Hotel

3.5 star property
Beachfront hotel with beach bars and a 24-hour front desk

Choose dates to view prices

Photo gallery for Heartland City Hotel

Lobby sitting area
Reception
Exterior
Family Triple Room, 3 Twin Beds | In-room safe, individually furnished, desk, blackout drapes
Point of interest
Heartland City Hotel on Kapija Square's shoreline offers beachfront relaxation with three beach bars and sun loungers. Enjoy free in-room WiFi and laundry facilities. Guests consistently praise the helpful staff.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included
  • Air conditioning
The current price is AED 282
AED 334 total
includes taxes & fees
13 Nov - 14 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | In-room safe, individually furnished, desk, blackout drapes

Deluxe Double Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Free bottled water
Electric kettle
Laptop-compatible safe
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room, 3 Twin Beds

Family Triple Room, 3 Twin Beds | In-room safe, individually furnished, desk, blackout drapes

Family Triple Room, 3 Twin Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Free bottled water
Electric kettle
Laptop-compatible safe
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Map
10 Kazan mahala, Tuzla, Federacija Bosne i Hercegovine, 75000

What's nearby

  • Gradski Park - 1 min walk - 0.0 km
  • Kapija Square - 2 min walk - 0.2 km
  • Gazi Turali Beg Mosque - 2 min walk - 0.2 km
  • Pannonian Lakes - 3 min walk - 0.3 km
  • Mosque of Atik Behrem Bey - 6 min walk - 0.6 km

Getting around

  • Tuzla Station - 7 min drive
  • Sarajevo (SJJ-Sarajevo Intl.) - 143 min drive

Restaurants

  • ‪Limenka - ‬5 min walk
  • ‪Mama Mia origins - ‬6 min walk
  • ‪Sezam 2 - ‬2 min walk
  • ‪New York Cafe - ‬3 min walk
  • ‪Caffe bar White - ‬6 min walk

About this property

Heartland City Hotel

Hotel near Pannonian Lakes
Located close to Kapija Square and Gradski Park, Heartland City Hotel provides 3 beach bars, a terrace, and laundry facilities. With amenities like a beachfront location and sun loungers, this hotel is the perfect place to soak up the sun. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy perks such as:
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and a TV in the lobby
  • A front-desk safe, free newspapers, and smoke-free premises
Room features
All guestrooms are individually furnished, and feature comforts such as laptop-compatible safes and air conditioning, as well as perks like free WiFi and safes.
Extra amenities include:
  • Blackout drapes/curtains, slippers, and sound-insulated walls
  • Electric kettles, daily housekeeping, and electrical adapters/chargers

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The price is AED 176
AED 250 total
includes taxes & fees
10 Nov - 11 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 3 beach bars
  • A bar/lounge

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Beach loungers
  • On the beach
  • Terrace

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for BAM 10.0 per day

Important information

Optional extras

  • Airport shuttle fee: BAM 20 per vehicle (one-way)
  • Airport shuttle fee per child: BAM 1 (roundtrip), (up to 10 years old)
  • Rollaway bed fee: BAM 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

Property is also known as

Heartland City Hotel Tuzla
Heartland City Tuzla
Heartland City Hotel Hotel
Heartland City Hotel Tuzla
Heartland City Hotel Hotel Tuzla

Frequently asked questions

Is Heartland City Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heartland City Hotel?

Self parking is free at this property.

What time is check-in at Heartland City Hotel?

Check-in start time: 1:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Heartland City Hotel?

Check-out is at 11:00 AM.

Does Heartland City Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of BAM 20 per vehicle applies.

Where is Heartland City Hotel located?

Located in Tuzla, this beachfront hotel is in the city center and within a 5-minute walk of Gradski Park and Kapija Square. Pannonian Lakes is 0.3 mi (0.5 km) away. Tuzla Station is 21 minutes by foot.

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Reviews

Heartland City Hotel Reviews

9.6

Exceptional

9.6

Cleanliness

10

Location

10

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 27 out of 36 reviews
Rating 8 - Good. 8 out of 36 reviews
Rating 6 - Okay. 1 out of 36 reviews
Rating 4 - Poor. 0 out of 36 reviews
Rating 2 - Terrible. 0 out of 36 reviews

Reviews

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel that is very close to the old town. It is in a very walkable area and located very centrally. The hosts were also very kind and accommodating, and we spoke for a while about our travels. If you are going to Tuzla this is a great option that I highly recommend.
Stayed 2 nights in May 2025

10/10 Excellent

Murat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best spot in Tuzla

A wonderful family-run place in the heart of the city. They were very helpful and it was a pleasure to stay there thanks to them. I hope to stay again soon. Location is very close to all by walk distance (very easy to access the lakes and restaurants etc..)
Stayed 3 nights in Jan 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a lovely hotel an great owners. I can only recommend this! Your place in Tuzla!
Stayed 2 nights in Dec 2022

10/10 Excellent

Vesna

Liked: Cleanliness, staff & service, property conditions & facilities
I felt right at home. The hotel hosts/staff were very kind and accommodating. The rooms were clean. The hotel is centrally located. Highly recommended. All-in-all a great stay :)
Stayed 1 night in Jul 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saubere und ruhige Unterkunft direkt neben der Einkaufsstraße.
Stayed 1 night in Jun 2025

8/10 Good

Roy

Liked: Cleanliness, staff & service, room comfort
Hyvä paikka ja ystävällinen palvelu
Stayed 1 night in Jun 2025

10/10 Excellent

Goran

Friendly owners.
Stayed 1 night in Jun 2024

10/10 Excellent

ANDREW MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in Tuzla City Centre

I am extremely happy I chose Heartland City Hotel for my stay in Tuzla because it was very centrally located but also not in one of the major streets, so it was also quiet at night. Moreover, it is a family-run enterprise and I was treated so very well during my entire stay. I can therefore highly recommend the place for a stay of any length in Tuzla; breakfast is included, there is a cafe/bar on-site and plenty to do all around the area. The only thing I would say - and this is more administrative than a negative - is to make contact with them ahead of your arrival (if driving) because the parking is down a narrow lane next to the property and you may need help with getting in.
Stayed 1 night in May 2024

10/10 Excellent

Baha

Liked: Cleanliness, staff & service, property conditions & facilities
Staying at this hotel was like being welcomed into a beloved family's home. The owners, who personally manage the hotel, were incredibly kind and accommodating. Their genuine hospitality made us feel truly at ease throughout our stay. The hotel itself is impeccably clean and conveniently situated, just a short walk from shopping, dining, and leisure options. For those seeking an exceptional experience in Tuzla, I highly recommend this charming establishment.
Stayed 5 nights in Apr 2024

10/10 Excellent

Enes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gre
Stayed 1 night in Mar 2024

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, property conditions & facilities
The owners are very nice people. Breakfast was very good. Place is super clean
Stayed 1 night in Feb 2024

10/10 Excellent

Sejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay in Tuzla!
Stayed 1 night in Dec 2023

10/10 Excellent

Senad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay. Location is very convenient and walkable to downtown restaurants and coffee shops. Hotel staff was very friendly and accommodating.
Stayed 2 nights in Oct 2023

10/10 Excellent

Mikkel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hurtig booking og kort ophold..

Dejligt hotel, med fantastisk service.. ankom først på aftenen, og skulle afsted med fly fra morgenstunden.. aftalt vækning og fik en god kop kaffe og kørsel til lufthavn.. Bestemt et sted jeg gerne vil besøge igen i længere tid..
Stayed 1 night in Jul 2023

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities
Lors de mon arrivée, la directrice de l'hôtel m'a expliqué qu'il y a eu une erreur lors de la réservation (j'ai réservé qq heures avant mon arrivée), et m'a proposé une solution d'hébergement alternative, j'ai eu un formidable appartement de 60 m2 en centre ville (à qqs mètres de l'hôtel). En plus, j'ai eu le droit à consommer gratuitement au bar pendant mon séjour. Les gérants de l'hôtel sont un couple très gentil, Mr Popara Ibrahim m'a proposé de m'accompagner pour faire un tour en ville et m'a déposé à la station de bus pour mon départ.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Ei valittamista

Ihan perussiisti hotelli vanhakaupungin reunalla. Pieni päivittäminen paikallaan, mutta hintaan nähden ei valittamista. Palvelu ja henkilökunta erinomaista, aamiainen hyvä.
Stayed 2 nights in Apr 2023

10/10 Excellent

Annette Qvist

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay in central hotel

Very nice hotel with spotless clean room, very central location and a very friendly staff. Highly recommended and we will be back next time we are in Tuzla.
Stayed 1 night in Sep 2021

8/10 Good

Peter, Köln

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hat gut gefallen Lage ist sehr gut etwas schwer zu finden
Stayed 1 night in Mar 2020

10/10 Excellent

CopywriterBen, Maldon, Essex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb family-run hotel. The transfer service from Tuzla airport was excellent and solved a major headache in how to reach the city centre. The staff also offered to drive us to Tuzla bus station and helped us buy tickets to Sarajevo free of charge. Nothing seemed to be too much for the team. This may not be the cheapest hotel in Tuzla, but the service is amazing - truly one of the best experiences I have had anywhere. Highly recommended.
Stayed 1 night in Aug 2019

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5/5

The owners were super polite, the hotel is 50 meter from the head Avenue of the town. Amazing service, fresh rooms. Seems newly renovated. IF you go to Tuzla you should 100 % stay at this hotel.
Stayed 2 nights in Sep 2019

10/10 Excellent

serdar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mukemmel

Her sey mukemmeldi
Stayed 1 night in Jul 2019

8/10 Good

Javor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trevlig mysig Hotell.

Hotell ligger nära centrum, inte så lång från Tuzla flygplatsen. Personalen var trevlig och hjälpsam. Rum är ny byggda/eller renoverade, rena och fräscha. WI -Fi fungerar utmärkt i hela hotellet. frukost var OK men under svenska standarder. rekommenderar starkt hotellet.
Stayed 1 night in May 2019

8/10 Good

Norbert

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Tolga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Harika bir ortam ve dekorasyon

Stayed 1 night in Feb 2025

10/10 Excellent

Emir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024