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SureStay by Best Western Jacksonville Airport

2.0 star property
Pet-friendly hotel with free breakfast connected to a shopping center in Jacksonville

Choose dates to view prices

Photo gallery for SureStay by Best Western Jacksonville Airport

1 bedroom, desk, blackout drapes, free WiFi
Rainfall showerhead, free toiletries, towels
Exterior
Restaurant
Lobby
Econo Lodge Jacksonville in Northside serves continental breakfast and provides free in-room WiFi that actually works. The 24-hour front desk helps with late arrivals, while laundry facilities and self parking add convenience. Regular travelers appreciate its strategic location.

Reviews

6.8 out of 10

Popular amenities

  • Free airport shuttle
  • Breakfast included
  • Laundry
  • Housekeeping
  • Pet friendly
  • 24/7 front desk
The current price is AED 239
AED 271 total
includes taxes & fees
5 Nov - 6 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, blackout drapes, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Washer/dryer
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, blackout drapes, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Washer/dryer
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, desk, blackout drapes, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Washer/dryer
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

1 bedroom, desk, blackout drapes, free WiFi

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Washer/dryer
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, desk, blackout drapes, free WiFi

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Washer/dryer
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

1 bedroom, desk, blackout drapes, free WiFi

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Washer/dryer
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

1 bedroom, desk, blackout drapes, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Washer/dryer
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

1 bedroom, desk, blackout drapes, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Washer/dryer
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

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AED 570 total
includes taxes & fees
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About the neighborhood

Map
1181 Airport Road, Jacksonville, FL, 32218

What's nearby

  • River City Market Place - 1 min drive - 0.7 km
  • UF Health North - 2 min drive - 1.7 km
  • UF Health Hospital North - 2 min drive - 1.7 km
  • Jacksonville Zoo and Gardens - 10 min drive - 14.7 km
  • Jacksonville Cruise Terminal - 11 min drive - 15.7 km

Getting around

  • Jacksonville Station - 16 min drive
  • Jacksonville International Airport (JAX) - 5 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Circle K - ‬10 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Starbucks - ‬17 min walk

About this property

SureStay by Best Western Jacksonville Airport

Hotel near Jacksonville Zoo and Gardens
You can look forward to free continental breakfast, a free roundtrip airport shuttle, and laundry facilities at SureStay by Best Western Jacksonville Airport. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A 24-hour front desk, coffee/tea in the lobby, and a TV in the lobby
  • A vending machine
Room features
All 62 rooms have comforts such as air conditioning, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 25-inch LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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Free daily buffet breakfast

Baymont by Wyndham Jacksonville Airport

  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Parking included
6.8 out of 10, 949 reviews
The price is AED 162
AED 184 total
includes taxes & fees
9 Nov - 10 Nov
Baymont by Wyndham Jacksonville Airport

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 2 per night)
  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 25-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 25.00 and a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 2.00 per night
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 10 per pet (varies based on length of stay) plus USD 25.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Jaxport Inn
Jaxport Inn Jacksonville
Econo Lodge Jacksonville Hotel
Econo Lodge Jacksonville
JAX Airport Hotel Hotel
Econo Lodge Jacksonville
JAX Airport Hotel Jacksonville
JAX Airport Hotel Hotel Jacksonville

Frequently asked questions

Is SureStay by Best Western Jacksonville Airport pet-friendly?

Yes, SureStay by Best Western Jacksonville Airport allows cats and dogs (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a deposit of USD 50 per stay and a fee of USD 10 per pet, per day. A cleaning fee of USD 25.00 also applies. Service animals are exempt from fees.

How much is parking at SureStay by Best Western Jacksonville Airport?

Self parking is free at this property.

What time is check-in at SureStay by Best Western Jacksonville Airport?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at SureStay by Best Western Jacksonville Airport?

Check-out is at 11 AM.

Does SureStay by Best Western Jacksonville Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is SureStay by Best Western Jacksonville Airport located?

Located in Northside, this hotel is within 1 mi (2 km) of River City Market Place, UF Health North, and UF Health Hospital North. Oceanway Community Center is 2.6 mi (4.2 km) away.

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SureStay by Best Western Jacksonville Airport Reviews

Reviews

6.8
Rating 10 - Excellent. 56 out of 161 reviews
Rating 8 - Good. 31 out of 161 reviews
Rating 6 - Okay. 21 out of 161 reviews
Rating 4 - Poor. 18 out of 161 reviews
Rating 2 - Terrible. 35 out of 161 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Room
Stayed 2 nights in Oct 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Sep 2025

10/10 Excellent

erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious, pet friendly rooms w refrig & microwave

Spacious room, comfortable bed,refrigerator,microwave, pet friendly and friendly,helpful staff
Stayed 2 nights in Jul 2025

8/10 Good

Sitthikorn

Liked: Cleanliness, staff & service, amenities
Great price for the condition!!!
Stayed 1 night in Jul 2025

4/10 Poor

Rene

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint hotel .
Stayed 3 nights in May 2025

8/10 Good

Katrina

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
It was okay. Worked for what we needed it for. Just a place to sleep before going to port for our cruise. Nothing extra, nothing less. Staff was nice!
Stayed 1 night in Jun 2025

4/10 Poor

Evelyn

Disliked: Cleanliness, property conditions & facilities, room comfort

Okay for 1 night or just a few hours

This was an overnight thing with my kids and dog because we were driving in from NY. Sheets on the beds were stained and ripped, there was a weird bug on the floor in the bathroom, the beds were extremely uncomfortable. Just overall did not feel comfortable in the room
Stayed 1 night in Jul 2025

8/10 Good

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay no c
Stayed 2 nights in May 2025

8/10 Good

Muhammad

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The room is spacious and clean. The bathroom condition is not good, no bathtub. The bedsheets and pillows are too old and, for that reason, look unclean.
Stayed 1 night in May 2025

10/10 Excellent

Burton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Perfect for a quiet night while traveling
Stayed 1 night in Feb 2025

8/10 Good

DENIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe. Easy parking. Great staff
Stayed 3 nights in Jan 2025

2/10 Terrible

Ashley

Disliked: Amenities
The room smelled horrible and it had bugs everywhere.
Stayed 1 night in May 2025

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a hotel. This is a motel, roaches walking around breakfast table and area.
Stayed 1 night in Feb 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was probably the best deal around here . Clean , easy , simple , relaxing
Stayed 1 night in Jan 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and safe
Stayed 1 night in Dec 2024

4/10 Poor

yasheen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I would not stay here again. Rooms needs upgrade. Roaches on the walls and doors. Just not what I'm use to
Stayed 1 night in Mar 2025

6/10 Okay

Angela

Liked: Staff & service
Staff had to switch our room due to our door not locking properly.
Stayed 1 night in Mar 2025

6/10 Okay

Becky

Handle in shower came off. Could see big gap in door. Bathroom door wouldn't shut. Beds hard as a rock
Stayed 1 night in Feb 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I did not like, was that the vending machines weren't available for use
Stayed 2 nights in Feb 2025

2/10 Terrible

Danette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst motel ever

The lady that was working the counter led and said we stayed over a hr and she was not going to refund us. She then told us we paid the third party so there's nothing they can do for us. The pictures don't match the hotel. They are acting up scale and really is a whole in the wall economy hotel.
Stayed 1 night in Feb 2025

6/10 Okay

Armstrong

Nothing to be excited about. This is a below average hotel, so don’t have any expectations of it being closed to a GOOD rating. Nevertheless, it’s located in a great area of town, near the airport, restaurants, and shopping centers. I would recommend replacing room couches as they look kind of filthy and extremely used. For the record, I didn’t sit on the couches.
Stayed 4 nights in Nov 2024

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities
This place was terrible. We checked in at midnight. I was given a keycard. She wrote room 229 on the card so that’s where we went. The room had very heavy chemical smell. You could taste it. If it wasn’t midnight I would have asked for a different room. When I got into the shower there were black pubes all in the shower. There was blood smeared on the walls and boogers on the walls. We were so disgusted. We slept fully clothed afraid of what was on the sheets. We decided to stay elsewhere for the next 2 days. We kept the reservation it was a package deal. Our flight was at 6am and the place is located by the airport. When we showed up on Sunday and went to our room it was torn apart they were doing construction in there. I went to the manager and he told me I was in room 211. I showed him the key card with the ladies writing on a sticky note. He laughed and said oh no it’s 211. He proceeded to pull off the sticky note write 211 on a new one and handed me back the key card. I realized later he never ran the card through a machine or anything to re key it. Very scary that all the keycards open every door. At rm 211 I used the keycard and the door unlocked. I opened it someone was LIVING in there. It was FULL of stuff. The manager had no idea that room was already taken. We went to another hotel. The manager called me and argued with me about the situation. He told me I can’t tell Expedia about the awful experience. This place should be shut down. DON’T STAY HERE
Stayed 4 nights in Feb 2025

2/10 Terrible

Gerald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Deposits and fees rude
Stayed 1 night in Aug 2025

6/10 Okay

Geneviève

Liked: Cleanliness, property conditions & facilities, room comfort
Pas de déjeuner alors que c'était affiché sur la publicité ... Décevant!!!
Stayed 1 night in Jul 2025

8/10 Good

Jose

Good place close to jax
Stayed 1 night in Jul 2025