"Excellent costumer service"

"Yes and yes. My room was clean, front desk staff was courteous and helpful (in particular Jennifer), housekeeping staff pleasant. I felt comfortable and cozy. Breakfast was fine but coffee was weak and unsatisfying. Great location downtown convenient and walkable to art galleries and restaurants. Overall I was happy with Best Western Downtown and I would certainly stay there again and recommend it to anyone coming to Phoenix."

"Ok"

"Clean rooms, Staff super attentive, Breakfast was delicious and the kitchen lady was super attentive, making sure we had all we need it, We loved the breakfast!"