"The staff members were pleasant, friendly, and very helpful. The room was clean, although they only clean the room every other day. That was a little disappointing for the amount of money you pay to stay there. We have stayed in so many hotels in NYC and all would clean your room daily. The hotel is in a very good location. I only stayed there because I thought it was the same hotel we stayed in two years ago. By the time I realized I was off by one street over, it was too late to change. We are usually only in the room to sleep, as there is so much to do in NYC. It was fine for that. I would say they need to do some renovations, though. Breakfast was not included, so we didn’t eat there. If you just want a good location and don’t care about how modern the place is, you will be fine. I’m very picky when it comes to hotels, especially at that price point."