"We booked and paid for two nights in a 'Superior double with king-size bed and sea view'. We were struggling to sleep as the bed seemed rather small.
Unfortunately, it wasn't until late on the second night that we worked out that our original booking been changed (our docket showed where staff had scrubbed out 'Room 117' and changed it to 'Room 216'.
When I went down to question this with the reception staff she was unable to advise me, unable to confirm the size of the bed and, due to other...
"We booked and paid for two nights in a 'Superior double with king-size bed and sea view'. We were struggling to sleep as the bed seemed rather small.
Unfortunately, it wasn't until late on the second night that we worked out that our original booking been changed (our docket showed where staff had scrubbed out 'Room 117' and changed it to 'Room 216'.
When I went down to question this with the reception staff she was unable to advise me, unable to confirm the size of the bed and, due to other...
"Room was clean and tidy on check-in but because it was very hot the room had no AC but they supplied a fan that did nothing to keep it cool. The staff were lovely and very helpful. The bar was well stocked and had all the drinks I needed. Breakfast was delicious and being a vegetarian the vegan full breakfast even included my favourite vegan black sausage. We had dinner in the restaurant which excellent and the waiting staff were attentive."
"Room was clean and tidy on check-in but because it was very hot the room had no AC but they supplied a fan that did nothing to keep it cool. The staff were lovely and very helpful. The bar was well stocked and had all the drinks I needed. Breakfast was delicious and being a vegetarian the vegan full breakfast even included my favourite vegan black sausage. We had dinner in the restaurant which excellent and the waiting staff were attentive."
"We stayed at the Rose & Crown in Tonbridge for one night while attending a party. Unfortunately, the room we were given (Room 47) was very disappointing.
The room was shabby, with dirt on the floors and curtains that didn't properly cover the window. The tea and coffee facilities included two mismatched mugs, and both were dirty. The beds were also mismatched in size and had simply been pushed together, making for an uncomfortable night's sleep. The carpet felt warm and had a musty, unpleasant...
"We stayed at the Rose & Crown in Tonbridge for one night while attending a party. Unfortunately, the room we were given (Room 47) was very disappointing.
The room was shabby, with dirt on the floors and curtains that didn't properly cover the window. The tea and coffee facilities included two mismatched mugs, and both were dirty. The beds were also mismatched in size and had simply been pushed together, making for an uncomfortable night's sleep. The carpet felt warm and had a musty, unpleasant...
"The hotel is in a great location. The staff were very very helpful.....service went above and beyond (particularly when i left my car keys on the desk and the receptionist came to find me before I started to panic!!)."
"The hotel is in a great location. The staff were very very helpful.....service went above and beyond (particularly when i left my car keys on the desk and the receptionist came to find me before I started to panic!!)."
"Good breakfast buffet. Room has seen better days, rather shabby. We were on the 4th floor which was very hot, but there was a good tower fan which cooled things down. The shower didn't work, but reception got someone to fix it at some speed. Only the bare minimum printed information in the room - fire precautions, but nothing about facilities, or breakfast times."
"Good breakfast buffet. Room has seen better days, rather shabby. We were on the 4th floor which was very hot, but there was a good tower fan which cooled things down. The shower didn't work, but reception got someone to fix it at some speed. Only the bare minimum printed information in the room - fire precautions, but nothing about facilities, or breakfast times."
"Let down by the lunch food poor choice of food
Old fashioned salad garnishes
Bedroom smelt damp scruffy garden from our window Room 19
For a manor spa 3star it should be more on point than it was
Ripped Lino flooring in the hall
Terribly shoddy sauna room
Pool was fab
"
"Let down by the lunch food poor choice of food
Old fashioned salad garnishes
Bedroom smelt damp scruffy garden from our window Room 19
For a manor spa 3star it should be more on point than it was
Ripped Lino flooring in the hall
Terribly shoddy sauna room
Pool was fab
"
"I specifically booked this hotel because it has a lift and my mum cannot do stairs. We were attending a special family celebration and wanted to stay the night to make a weekend of it.
When we arrived at the hotel, the lift was broken - the steps to the first floor were exceedingly steep and narrow - my poor mum was absolutely unable to climb them.
There were no ground floor rooms available so we had to cancel the booking and are going through the Expedia complaints process to get a refund....
"I specifically booked this hotel because it has a lift and my mum cannot do stairs. We were attending a special family celebration and wanted to stay the night to make a weekend of it.
When we arrived at the hotel, the lift was broken - the steps to the first floor were exceedingly steep and narrow - my poor mum was absolutely unable to climb them.
There were no ground floor rooms available so we had to cancel the booking and are going through the Expedia complaints process to get a refund....
"Die Unterkunft sieht von außen fürchterlich aus. Von innen auf den ersten Blick ok und beim zweiten Mal hinschauen, schlägt man die Hände übern Kopf zusammen. Sauberkeit im Zimmer was gut, aber im Badezimmer hätten so einige Sachen mal gesäubert werden können, die wahrscheinlich schon ewig keinen Putzlappen mehr gesehen haben. Ein wunderschöner Garten, wo wir gerne ein Bier getrunken hätten war nicht nutzbar. Alles vermorscht die Sitzmöbel, sehr ungepflegt alles. Man könnte die ganzen Anlage mal...
"Die Unterkunft sieht von außen fürchterlich aus. Von innen auf den ersten Blick ok und beim zweiten Mal hinschauen, schlägt man die Hände übern Kopf zusammen. Sauberkeit im Zimmer was gut, aber im Badezimmer hätten so einige Sachen mal gesäubert werden können, die wahrscheinlich schon ewig keinen Putzlappen mehr gesehen haben. Ein wunderschöner Garten, wo wir gerne ein Bier getrunken hätten war nicht nutzbar. Alles vermorscht die Sitzmöbel, sehr ungepflegt alles. Man könnte die ganzen Anlage mal...
"As one can tell from the photos, this is a beautiful lodge in the old city. It's perched on a cliff overlooking the lowlands and the harbor off in the distance. The staff were always helpful and friendly. The breakfast menu, while limited, offered a fine variety of options, all well prepared. The only factor that keeps this rating from 5-stars is that the building lacks an elevator and stairs to upper floors are narrow and steep, the carpet is threadbare, and the walls require repair and...
"As one can tell from the photos, this is a beautiful lodge in the old city. It's perched on a cliff overlooking the lowlands and the harbor off in the distance. The staff were always helpful and friendly. The breakfast menu, while limited, offered a fine variety of options, all well prepared. The only factor that keeps this rating from 5-stars is that the building lacks an elevator and stairs to upper floors are narrow and steep, the carpet is threadbare, and the walls require repair and...
"The hotel was dated but very clean, but had everything you would need for a stay.
Breakfast and Dinner had plenty of choice.
Staff were very attentive."
"The hotel was dated but very clean, but had everything you would need for a stay.
Breakfast and Dinner had plenty of choice.
Staff were very attentive."
"The house has rooms which are let and reminded me of a hostel. The web description of what I paid for did not tally with the room I was offered. I found I had a room on the second floor with an en-suite bathroom, an air conditioning unit which was not working, but a fan which was. The bathroom was well ventilated by a Velux window. The communal areas and staircase were not smart.
The room was clean and had a kettle, tea & coffee etc. Given the price relative to local hotels it was OK for value....
"The house has rooms which are let and reminded me of a hostel. The web description of what I paid for did not tally with the room I was offered. I found I had a room on the second floor with an en-suite bathroom, an air conditioning unit which was not working, but a fan which was. The bathroom was well ventilated by a Velux window. The communal areas and staircase were not smart.
The room was clean and had a kettle, tea & coffee etc. Given the price relative to local hotels it was OK for value....
"The Hotel da Vinci's location was excellent, both for the seafront and for the theatres, heading into the centre of town for the restaurants and bars. Howard Square was nicely off the beaten track, very quiet with onstreet parking for which the hotel offered guests complimentary permits. My room was huge, if a little 'tired",
decoratively speaking, but everything was very clean. Very happy with my stay, thank you!"
"The Hotel da Vinci's location was excellent, both for the seafront and for the theatres, heading into the centre of town for the restaurants and bars. Howard Square was nicely off the beaten track, very quiet with onstreet parking for which the hotel offered guests complimentary permits. My room was huge, if a little 'tired",
decoratively speaking, but everything was very clean. Very happy with my stay, thank you!"
"Lovely Hotel at the top of Rye close to the church and the castle. Staff were friendly and helpful the breakfast was excellent with a large choice of items from continental and cooked food avaliiable plus hot drinks or juices.Our room was clean and comfortable perfect for our long weekend stay. I would highly recommend this Hotel."
"Lovely Hotel at the top of Rye close to the church and the castle. Staff were friendly and helpful the breakfast was excellent with a large choice of items from continental and cooked food avaliiable plus hot drinks or juices.Our room was clean and comfortable perfect for our long weekend stay. I would highly recommend this Hotel."