Find 3 Star Hotels in Mars Hill Crossroads, GA from AED 246

"Dear Marriott Customer Service, I am writing to express my disappointment with my recent stay, as it did not meet the standards I have come to expect as a loyal Marriott customer of over 13 years. I specifically chose this property because it advertised having a pool. However, after checking in, I was informed that the pool would be closed until Monday. When Monday arrived, the pool still had not opened, which was very frustrating and misleading. Additionally, the condition of the room was unacceptable. Upon arrival, there was a strong mildew or damp towel odor. I reported this issue on the first day, but no action was taken until the third day, when I had to follow up again to have the room cleaned properly. The overall condition of the property was also disappointing. The hallway walls had noticeable scraped paint, giving the impression of poor maintenance and upkeep—far from what I typically experience at Marriott properties. Lastly, I have a concern regarding my stay credits. I checked in on Saturday, March 21, and stayed through March 25; however, I am only seeing credit for two days instead of the full duration of my stay. I would appreciate your assistance in addressing these concerns, including correcting my stay credit and reviewing the issues mentioned above. I look forward to your response and hope for a resolution that reflects Marriott’s usual level of service and commitment to its guests."

"My stay at the Hyatt Regency was great! I didn’t have to wait for a room. The room was very clean. The breakfast was quite good with a good selection of food items "

"This establishment is highly unsatisfactory. I recently visited with my daughter and discovered bloodstains on the sheets and leftover food from previous guests. I addressed this issue with the management, but they refused to offer any accommodation. The breakfast horrbile "

"The bar didn’t open as scheduled my first night so I didn’t bother my second night at all. My room was clean except for a moldy smell. I always pack a disinfectant spray that I had to use heavily. I found that there was a mini fridge leak on the carpet on my last day that had the room smelling. Staff never told me that there was an ice machine on the 5th floor so I bought ice my entire trip. Everyone was friendly. They had real caged free eggs and potatoes on the breakfast bar which made eating there alright. I would stay again but next time I will demand accommodations and ask questions."

"Clean room"