Find 4 Star Hotels in Al Ahyaa from AED 205

"Customer service is terrible. Tried to get in contact with resort multiple times before our stay with no response. Front desk staff are extremely monotone and seem like they do not want to help in any way "

"Far From a Four-Star Experience Let me be clear: this is not a four-star hotel. Our stay was a cascade of problems that management consistently failed to properly resolve. It began with significant cleanliness issues in our first room. Despite assurances, the problem was never fixed, leading to a room change. This "upgraded" room, however, introduced a host of new plumbing disasters. The sink faucet's pressure was so intense it soaked our clothes and the counter, while the shower head was aimed at the back wall, flooding the floor due to a poorly-sealed glass partition. After I took time out of my vacation to meet with the manager and explain the situation, I was promised everything would be fixed. We returned later to the smell of fresh caulk and a re-angled (but still not adjustable) shower head. The original leak was gone, but a new one had appeared. The shower's improper drainage pitch sent a stream of water along the glass ledge and right back onto the floor. Our only solution was to build a dam with our clean towels every time we showered. The sink was never fixed by the hotel. I finally had to play DIY plumber, swapping the faucet tap with one from the shower to get a usable water flow. It's unbelievable that I had to fix it myself. We tried to make the best of our trip, but the constant frustration and unresolved issues made it clear: this is NOT a four-star hotel. Needed this vacation to decompress. NOT A GOOD EXPERIENCE!!!!!"

"Le 1er soir, j'ai du changer de chambre à 1h du matin à cause d'autres personnes qui étaient saoules et qui criaient. Au bout de 4 jours, j'ai dû demander à ce qu'ils changent les draps, alors qu'ils disent que c'est fait au quotidien. Enfin, la nourriture était affreuse. Comme il y a à 90% des russes, polonais etc., c'est principalement leur nourriture qui est proposé. Et pour le thé de l'après-midi, il y a du boeuf, pizzas, mais aucun fruits ni biscuits secs"