Find 4 Star Hotels in Drexel Heights, AZ from AED 346

"No instructions in room to contact any staff, lights not working, not enough hanging racks for towels and swimsuits, very slippery tub with only 1 grab bar. Met lady who had been going to resort for 7 years, she stated resort is really seeing its age, and would not be returning."

"**Valet Car Damage. Be Aware** Stayed at The Westin La Paloma Resort & Spa (March 20–26, 2026) and had a very disappointing experience related to valet service. Due to the Senior PGA event, valet parking was suggested. Unfortunately, while my vehicle was in valet custody, it was damaged. They hit a bus or one of their tour buses hit my vehicle.. At the time of pickup, valet staff acknowledged the incident and apologized, indicating the vehicle had been struck while under their care. However, since then, I have received no meaningful support or resolution from the hotel or their valet provider. My claim has been denied, and despite multiple follow-ups, no one from management has taken responsibility or provided clear answers. This has been extremely frustrating, especially given the level of service expected from a property like this. Guests should be aware that if you valet your vehicle here, you may have difficulty getting assistance if something goes wrong. I strongly recommend taking photos and documenting everything before handing over your keys, and considering alternative parking options if available. Very disappointing experience overall, and still unresolved."

"We were passing thru Tucson from Texas,we decided to stay in the Lodge because a few year’s ago we stayed here when we went to 🌵 NP and we loved it. For the second time it did not disappoint. Clean room, nice space for my two kids and husband. Next time we go to Tucson we will definitely stay here!"