Find 4 Star Hotels in Neuchatel from AED122

"A/C not working. It took hours for a technician to arrive and said he fixed the issue but it was very warm all night. Parking terrible and very difficult to get into the hotel. The restaurant manager ( Loic Lavaud) was the best part of the stay. He tried to help with the air conditioner which is not his job but no maintenance available. He was extraordinarily kind and helpful. He allowed us to have a wonderful meal in his restaurant even though we were late arriving due to the maintenance issue. He went above and beyond his duties. He also was helping the front desk person,there were two wedding parties at the hotel with one front desk short staffed. The restaurant manager needs a raise and job security. "

"Nice hotel next to the lake, clean great food. Loud bar ! Forget it if you want a quite nightcap "

"Excellent hotel "

"We always love staying there. The staff is very helpful, and the breakfast is delicious."

"Amazing "

"Very nice. Staff is friendly. "

"Reception asked if we wanted advice on where to eat, we declined but we only found one restaurant open as most places are closed on Mondays. Mercure has a bar but was closed. Mercure has a restaurant but was closed. The next morning we were asked if we enjoyed are stay and said yes but room was very hot. We were then told air-con will not be installed until end of 2023. Not impressed."