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![Hôtel Gourara](http://images.trvl-media.com/lodging/16000000/15090000/15088800/15088721/3daf1b16_y.jpg)
Hôtel Gourara
1/5 Terrible
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"Absolutely terrible experience.
I booked apartment I got probably the worst room. Nobody apologized, gave explanation nothing, I just realized in the room this is not the room what I paid for.
First complaint at reception, I got just simple answer your room is occupied.
There was no compensation from the hotel only from the hotels.com.
The entrance door was broken, door in the shower was broken, broken door in wardrobe, only one towel for 3 people…
I got my room second day and the room was much better, the impression from the room was good OK, but most of the furniture was broken or didn’t work.
Service and food in the hotel restaurant was OK. The breakfast was so so, boiled eggs were not fresh, but the rest was quite OK.
Dinner, most of the food in menu was not available, some food terrible some delicious, the same service. One day OK another day terrible. "
A verified traveler stayed at Hôtel Gourara
Posted 8 months ago