Exemplary guest service is the hallmark of every 5-star hotel in Abercrombie. From the moment you enter the lobby, staff cater to your every need, whether arranging customized tours or providing a nightly turn-down service. What's more, hotels have to offer superior amenities to be eligible for a 5-star rating. These can include luxury baths, on-site spa facilities, pools, fine dining restaurants and knowledgeable concierge.