Outstanding guest service is the defining feature of every 5-star hotel in Abu Samra. From the minute you step through the door, staff ensure your every need is met, whether recommending activities and tours or providing in-room beauty treatments. Also, hotels have to feature superior amenities to be eligible for a 5-star rating. These can include luxury toiletries, saunas or spas, swimming pools, fine dining kitchens and knowledgeable concierge.