In Agats, a hotel must provide a specific level of top-notch amenities to be rated 5 stars. These may include saunas and spas, on-site gyms, gourmet restaurants, luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their guest-centric service. You'll enjoy things like concierge services, in-room massages and nightly turn-down services. Some may even offer extra touches such as a welcome gift.