In Ancasti, a hotel needs to offer a specific amount of upscale conveniences to earn a 5-star rating. These can include saunas and spas, on-site gyms, gourmet restaurants, premium bedding, complimentary luxury toiletries and more. What also sets 5-star hotels apart is their superior service. You'll enjoy things like in-room massages, nightly turn-down services and concierge services. Some may also offer extra touches like welcome gifts.