Flawless guest service is the foundation of every 5-star hotel in Avia Terai. From the minute you arrive, staff cater to your every whim, whether offering luggage assistance and storage or providing a turn-down service. Also, hotels must feature superior conveniences to be eligible for a 5-star rating. These can include luxury bath products, spas or saunas, pools, gastronomic restaurants and knowledgeable concierge.