In Bacerac, a hotel needs to provide a specific number of high-end conveniences to earn 5 stars. These can include on-site gyms, spas and saunas, gourmet restaurants, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their guest-focused service. You can expect things like nightly turn-down services, in-room massages and concierge services. Some may even offer extra touches such as welcome gifts.