In Bagley, a hotel must offer a specific amount of upscale amenities to earn a 5-star rating. These may include on-site gyms, gourmet restaurants, saunas and spas, complimentary luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their exceptional service. You can look forward to things like in-room massages, concierge services and nightly turn-down services. Some may also offer extra touches such as welcome gifts.