Faultless guest service is the foundation of every 5-star hotel in Berkhino. From the moment you arrive, staff cater to your every whim, whether offering luggage assistance and storage or providing in-room massage treatments. In addition, hotels must offer superior amenities to meet the standard for a 5-star rating. These can include luxury toiletries, spa facilities, swimming pools, fine dining restaurants and knowledgeable concierge.