Faultless guest service is at the heart of every 5-star hotel in Bethany. From the minute you step through the door, staff are at your beck and call, whether offering luggage assistance and storage or providing in-room massages. Also, hotels must feature superior conveniences to meet the standard for a 5-star rating. These can include luxury baths, on-site spa facilities, pools, gastronomic restaurants and knowledgeable concierge.