Exemplary guest service is the foundation of every 5-star hotel in Biratnagar. From the minute you step through the door, staff cater to your every whim, whether answering room service calls 24/7 or providing in-room beauty treatments. Plus, hotels must feature upscale conveniences to obtain a 5-star rating. These can include luxury baths, an on-site spa, swimming pools, gourmet kitchens and knowledgeable concierge.