Impeccable guest service is the defining feature of every 5-star hotel in Blackwood. From the minute you arrive, staff are at your beck and call, whether offering luggage assistance and storage or providing a nightly turn-down service. Additionally, hotels have to feature upscale amenities to qualify for a 5-star rating. These can include luxury bathrooms, an on-site spa, pools, gourmet kitchens and knowledgeable concierge.