Exceptional guest service is at the heart of every 5-star hotel in Bokkos. From the minute you step through the door, staff attend to your every whim, whether recommending activities and tours or providing a nightly turn-down service. Also, hotels must offer upscale conveniences to qualify for a 5-star rating. These can include deluxe baths, an on-site spa, swimming pools, fine dining restaurants and knowledgeable concierge.