In Borba, a hotel needs to provide a certain number of upscale amenities to be rated 5 stars. These may include saunas and spas, on-site gyms, gourmet restaurants, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their superior standard of service. You can expect things like nightly turn-down services, concierge services and in-room massages. Some may even offer extra touches like a welcome gift.