Outstanding guest service is the defining feature of every 5-star hotel in Bridgewater. From the minute you step through the door, staff cater to your every need, whether arranging customized tours or providing a nightly turn-down service. In addition, hotels must offer upscale amenities to be eligible for a 5-star rating. These can include deluxe baths, spas or saunas, pools, gastronomic restaurants and knowledgeable concierge.