Faultless guest service characterizes every 5-star hotel in Brownsville. From the minute you arrive, staff are at your beck and call, whether answering room service calls 24/7 or providing in-room beauty treatments. In addition, hotels must feature superior amenities to obtain a 5-star rating. These can include luxury bath products, a wellness center, pools, gastronomic kitchens and knowledgeable concierge.