In Bygstad, a hotel is required to offer a specific level of high-end amenities to earn 5 stars. These may include gourmet restaurants, saunas and spas, on-site gyms, luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their guest-centric standard of service. You can expect things like concierge services, nightly turn-down services and in-room massage. Some may even offer special touches such as welcome gifts.