In Cabixi, a hotel must offer a certain amount of upscale amenities to earn a 5-star rating. These can include on-site gyms, spas and saunas, gourmet restaurants, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their outstanding service. You can expect things like nightly turn-down services, in-room massages and concierge services. Some may also offer additional touches such as welcome gifts.