Exceptional guest service is the defining feature of every 5-star hotel in Cabo Raso. From the instant you arrive, staff cater to your every whim, whether answering room service calls 24/7 or providing in-room massages. Also, hotels must offer upscale amenities to be eligible for a 5-star rating. These can include luxury bathrobes, spas or saunas, swimming pools, fine dining kitchens and knowledgeable concierge.