Faultless guest service is integral to every 5-star hotel in Carlisle. From the instant you arrive, staff attend to your every need, whether offering luggage assistance and storage or providing in-room massages. Plus, hotels have to offer superior conveniences to meet the standard for a 5-star rating. These can include luxury baths, on-site spa facilities, swimming pools, gastronomic restaurants and knowledgeable concierge.