Outstanding guest service is at the heart of every 5-star hotel in Carlos Tejedor. From the minute you step through the door, staff ensure your every need is met, whether arranging customized tours or providing a nightly turn-down service. What's more, hotels have to feature top-rate amenities to meet the standard for a 5-star rating. These can include luxury bathrooms, an on-site spa, swimming pools, fine dining kitchens and knowledgeable concierge.