In Carmo da Mata, a hotel needs to provide a specific number of high-end conveniences to be designated 5 stars. These can include on-site gyms, saunas and spas, gourmet restaurants, complimentary luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their exceptional standard of service. You can look forward to things like in-room massages, nightly turn-down services and concierge services. Some may also offer thoughtful touches such as a welcome gift.