Exemplary guest service is the foundation of every 5-star hotel in Catarina. From the minute you step through the door, staff ensure your every need is met, whether arranging customized tours or providing a turn-down service. On top of that, hotels have to offer top-rate amenities to meet the standard for a 5-star rating. These can include luxury bath products, spa facilities, swimming pools, gastronomic kitchens and knowledgeable concierge.