In Ceballos, a hotel needs to offer a specific amount of high-end amenities to be rated 5 stars. These can include gourmet restaurants, saunas and spas, on-site gyms, luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their outstanding service. You can look forward to things like nightly turn-down services, in-room massages and concierge services. Some may even offer extra touches such as welcome gifts.