In Chauncey, a hotel needs to provide a certain number of upscale conveniences to be rated 5 stars. These can include on-site gyms, gourmet restaurants, saunas and spas, premium bedding, luxury bathroom products and more. What also sets 5-star hotels apart is their superior standard of service. You'll enjoy things like concierge services, in-room massages and nightly turn-down services. Some may also offer special touches like a welcome gift.