Exceptional guest service is at the heart of every 5-star hotel in Cherokee. From the minute you step through the door, staff attend to your every whim, whether recommending activities or providing in-room massages. What's more, hotels have to offer top-rate conveniences to meet the standard for a 5-star rating. These can include luxury bathrooms, spa facilities, pools, gastronomic kitchens and knowledgeable concierge.