Faultless guest service is at the heart of every 5-star hotel in Chyulu Hills National Park. From the moment you enter the lobby, staff cater to your every whim, whether answering room service calls 24/7 or providing in-room massage treatments. In addition, hotels must offer top-rate conveniences to obtain a 5-star rating. These can include luxury baths, spa facilities, pools, gourmet kitchens and knowledgeable concierge.