Faultless guest service is the foundation of every 5-star hotel in Ciudad Cuauhtemoc. From the moment you enter the lobby, staff are at your beck and call, whether recommending activities and tours or providing a turn-down service. On top of that, hotels have to offer upscale amenities to be eligible for a 5-star rating. These can include luxury baths, saunas or spas, pools, gourmet kitchens and knowledgeable concierge.