In Cokato, a hotel is required to offer a specific number of upscale features to be rated 5 stars. These may include on-site gyms, spas and saunas, gourmet restaurants, premium bedding, luxury toiletries and more. What also sets 5-star hotels apart is their guest-centric service. You can look forward to things like concierge services, in-room massages and nightly turn-down services. Some may even offer thoughtful touches such as a welcome gift.