Exceptional guest service is the hallmark of every 5-star hotel in Cradock. From the minute you arrive, staff ensure your every need is met, whether answering room service calls 24/7 or providing a nightly turn-down service. Additionally, hotels have to offer top-rate conveniences to meet the standard for a 5-star rating. These can include luxury toiletries, spas or saunas, pools, fine dining kitchens and knowledgeable concierge.