Outstanding guest service is integral to every 5-star hotel in Dema. From the minute you step through the door, staff are at your beck and call, whether arranging valet parking or providing a turn-down service. On top of that, hotels have to feature top-rate conveniences to be eligible for a 5-star rating. These can include luxury toiletries, an on-site spa, swimming pools, fine dining restaurants and knowledgeable concierge.