Exemplary guest service is the foundation of every 5-star hotel in Derwent. From the second you arrive, staff cater to your every need, whether arranging valet parking or providing in-room beauty treatments. In addition, hotels have to offer superior amenities to be considered for a 5-star rating. These can include luxury bathrooms, an on-site spa, swimming pools, gourmet kitchens and knowledgeable concierge.