In Driscoll, a hotel needs to provide a specific level of upscale conveniences to earn 5 stars. These can include on-site gyms, gourmet restaurants, saunas and spas, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their outstanding standard of service. You can expect things like nightly turn-down services, in-room massages and concierge services. Some may even offer extra touches such as welcome gifts.