Exceptional guest service characterizes every 5-star hotel in Dum Yai. From the second you arrive, staff attend to your every whim, whether recommending activities or providing a turn-down service. What's more, hotels have to offer upscale amenities to qualify for a 5-star rating. These can include deluxe baths, saunas or spas, swimming pools, gastronomic kitchens and knowledgeable concierge.