Outstanding guest service is the defining feature of every 5-star hotel in Emencun. From the instant you arrive, staff cater to your every whim, whether arranging customized tours or providing in-room massage treatments. What's more, hotels have to offer superior amenities to be eligible for a 5-star rating. These can include luxury toiletries, on-site spa facilities, swimming pools, gourmet kitchens and knowledgeable concierge.