Flawless guest service is the defining feature of every 5-star hotel in Exu. From the minute you arrive, staff cater to your every whim, whether arranging customized tours or providing a nightly turn-down service. Additionally, hotels must offer top-rate amenities to be entitled to a 5-star rating. These can include luxury bath products, a wellness center, pools, gourmet kitchens and knowledgeable concierge.