Exemplary guest service is at the heart of every 5-star hotel in Ferez. From the second you arrive, staff are at your beck and call, whether arranging valet parking or providing in-room massage treatments. In addition, hotels must offer superior conveniences to be eligible for a 5-star rating. These can include luxury bathrooms, saunas or spas, pools, gastronomic restaurants and knowledgeable concierge.