Faultless guest service is the defining feature of every 5-star hotel in Finn Rock. From the instant you arrive, staff are at your beck and call, whether arranging customized tours or providing in-room massage treatments. On top of that, hotels have to offer top-rate amenities to be considered for a 5-star rating. These can include deluxe baths, on-site spa facilities, swimming pools, gourmet kitchens and knowledgeable concierge.